Terms of Service

Last updated: September 11, 2026

About us

Stitchmark is an online store operated by Stitchmark INC — a registered household business in Vietnam — registered at Thai Hung, Chan Hung, Hai Phong, 05230, Vietnam, shipping to United States and Vietnam.

Products and pricing

• We sell T-shirts and everyday apparel held in stock in our warehouses.
• Prices are listed and charged in USD. We work to display product details, colours, and images as accurately as possible; slight variation in colour may occur due to screen settings and normal differences between production batches.
• We reserve the right to correct pricing errors and to update products and prices at any time. See our Pricing Policy.

Orders and acceptance

Placing an order is an offer to buy. We may decline or cancel an order (for example, if an item is unavailable or a pricing error occurred), and in that case we will refund any payment made — see our Cancellation Policy.

Eligibility

You must be at least 16 years old to place an order on this website.

Payment

Payments are processed securely through PayPal. Your order is confirmed once payment is received. Details are in our Payment Methods policy.

Shipping

Delivery times and fees are described in our Shipping Policy, which forms part of these terms.

Returns and refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these terms.

Acceptable use

You agree not to use this website for unlawful purposes, to attempt to gain unauthorised access to our systems, or to interfere with its normal operation. Accounts or orders may be suspended where fraud or abuse is suspected.

Intellectual property

All images, text, and other content on this site belong to Stitchmark INC and may not be copied, reproduced, or reused without written permission.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. We are not responsible for delays caused by carriers, customs, or events outside our control.

Privacy

Personal data is handled as described in our Privacy Policy and Cookies Policy.

Changes to these terms

We may update these terms; the version published on this page at the time you place your order is the version that applies to that order.

Governing law

These terms are governed by the laws of the Socialist Republic of Vietnam. Any dispute that cannot be settled by agreement is subject to the jurisdiction of the competent Vietnamese authorities and courts.