Checkered Dad Shirt, Varsity Dad Shirt, New Dad Gift, Fatherhood Shirt, Dada Tshirt, Gifts for Men, Baby Announcement, Gender Reveal Shirt
PROCESSING & SHIPPING
***Processing time is approx 1-7 business days (there may be exceptions during holiday seasons). Shipping time is separate from processing time and is approximately 2-5 business days. Please check the estimated delivery times at checkout and upgrade the shipping at checkout if you need it sooner. Expedited Shipping is 2-3 business days. ***Customers are responsible for adding the CORRECT address to their order. This cannot be changed once an item is sent to production. If an order is sent back to us for failed delivery, the customer is responsible for reshipment charges.
RETURNS & EXCHANGES
*** All items are made-to-order. Because of the nature of these items, unless they arrive damaged or defective, we cannot accept return or exchange. If there is a defect with your order it must be submitted within 30 days from delivery date for us to send a replacement/refund.
CANCELLATIONS
*** Customers have (2) hours from order placement to contact us to make any changes to their order or to cancel. *** After that time we are unable to cancel or edit an order.
SIZING
*** T-Shirts and Sweatshirts run TRUE TO SIZE and have a UNISEX fit. Please refer to size charts in product images for more details, and for oversized information. *** Sizing might differ 1" (+-) from brand to brand. We recommend you to size up of you're between two sizes.
PRODUCT INFO:
*** Please note that design and apparel colors may appear different in person than on screen. *** Comfort Colors® 1717 is garment dyed and made with 100% ring-spun cotton. *** Fabric is Pre-Shrunk *** Relaxed Fit
CARE INSTRUCTIONS
*** Turn Garment Inside Out *** Machine Wash on COLD *** DO NOT IRON PRINT *** Do Not Dryclean *** Dry on Low SettingsEU representative: HONSON VENTURES LIMITED, gpsr [!at] honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY Product information: Comfort Colors® 1717, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC Warnings, Hazard: Made in Honduras Care instructions: Machine wash: cold (max 30C or 90F), Do not bleach, Tumble dry: low heat, Iron, steam or dry: low heat, Do not dryclean
Shipping Policy
We want you to know exactly when your order will arrive and what shipping will cost before you buy. All times below are estimates in business days and begin after your order is placed and payment is confirmed.
Processing
0–1 business day(s)
United States
5–10 days · $7.00/order
Vietnam
3–5 days · $3.00/order
Last updated: September 11, 2026
Where we ship, how long it takes, what it costs
Destination
Processing
Delivery
Shipping fee
Ships from
United States
0–1 business day(s)
5–10 business days
$7.00 per order
US Warehouse
Vietnam
0–1 business day(s)
3–5 business days
$3.00 per order
VN Warehouse
Order processing (handling time)
All orders are processed within 0–1 business day(s). Because every item is held as ready-to-ship stock, we dispatch quickly.
Orders are received and picked during our working hours — Monday–Friday, 07:00 – 17:00 (GMT+7). An order placed after 05:15 PM, or on a weekend or public holiday, starts its handling time on the next business day.
Flat shipping fee per order
Shipping is charged once per order: $7.00 per order to United States, $3.00 per order to Vietnam. Whether you order 1 item or 10 items, the shipping fee for your destination never changes.
Shipping cost at checkout
The shipping fee is displayed separately from the product price at checkout, and the full order total is always shown before you confirm payment. All amounts are in USD.
Order tracking
Once your order ships, we send tracking information to the email address on your order. Please allow about 24 hours for tracking to update after dispatch. You can also follow your parcel at any time on our Order Tracking page.
Please note
Delivery estimates are not guarantees and may be affected by carrier delays, customs, weather, or holidays.
Please make sure your shipping address is complete and correct at checkout. We cannot be responsible for orders sent to an incorrect address provided by the customer.
If a package is returned to us as undeliverable, we will contact you to arrange re-shipment (additional shipping may apply).
Import duties or taxes charged by the destination country, where applicable, are the customer’s responsibility — see our Payment Methods policy.
How to reach us
Stitchmark is operated by TGA VN, a registered household business in Vietnam. Registered address: Thai Hung, Chan Hung, Hai Phong, 05230, Vietnam. Business hours: Monday–Friday, 07:00 – 17:00 (GMT+7).
Email:[email protected] — received 24/7, answered within 24 business hours
Contact page:/pages/contact-us — all official contact details in one place
FAQ
Answers to the questions we hear most about our T-shirts and everyday apparel — ordering, shipping, returns, payment, and care.
Processing
0–1 business day(s)
Returns
45 days
Cancellation
12 hours
Checkout
PayPal
Products
What do you sell?
T-shirts and everyday apparel. Every item is quality-checked before it is listed and held in stock in our warehouses, so what you see is what ships. Our range is limited to what is listed in our catalogue.
What sizes do you offer?
Standard sizing. The sizes and colours available for each item, and the price of each option, are listed on every product page before you add to cart.
Are your items ready to ship or made to order?
Ready to ship. Stock is held in our warehouses, so orders are processed within 0–1 business day(s).
Will the colours look exactly like the photos?
We work to display colours as accurately as possible, but slight variation may occur due to screen settings and normal differences between production batches.
Shipping & delivery
Where do you ship to, and where do you ship from?
We ship to United States and Vietnam. Your order ships from the warehouse serving your country.
How much does shipping cost?
One flat fee per order: $7.00 per order to United States, $3.00 per order to Vietnam. Whether you buy 1 item or 10, shipping never changes.
How long does delivery take?
Orders are processed within 0–1 business day(s). After processing, delivery takes 5–10 business days in United States and 3–5 business days in Vietnam. Estimates may shift slightly during holidays or carrier delays.
When are orders received and processed?
Orders are received and picked during our working hours: Monday–Friday, 07:00 – 17:00 (GMT+7). An order placed after 05:15 PM, or at a weekend or public holiday, starts its handling time on the next business day.
Can I track my order?
Yes. Once your order ships we email you a tracking link — please allow about 24 hours for tracking to update after dispatch. You can also check your parcel any time on our Order Tracking page.
What if my address is wrong or the parcel comes back?
Please make sure your shipping address is complete and correct at checkout. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment (additional shipping may apply).
Returns & refunds
What is your return policy?
You may request a return within 45 days of delivery. The item must be unused, unwashed, and in its original condition, and an unboxing video is required to support a damage or wrong-item claim. Full conditions are in our Refund & Return Policy.
Does returning an item cost anything?
No — returning an approved item is completely free. Once your claim is approved, we email you a prepaid return label; just print it at home and attach it to your parcel.
How long does it take to confirm my return request?
Every return request is checked and confirmed within 02 business days of us receiving your request and supporting evidence.
My order arrived damaged or wrong — what should I do?
Take clear photos (and keep your unboxing video), email them to [email protected] with your order number, and we will arrange recovery of the item and refund you at no cost.
Do you offer exchanges?
No. To keep payments and claims completely transparent, we do not carry out exchanges. Where an item is wrong, faulty, damaged, or returned, we refund that order directly — you are then free to place a new order for the item you want.
When will I get my refund?
Once your return is verified and approved, your refund is issued within 7–14 days to the original payment method used for the order.
Cancellations & order changes
Can I cancel or change my order?
Yes — within 12 hours of placing your order you can cancel it in full with no fee of any kind. Email us with your order number and we refund the full amount within 7–14 days. Changes to size, colour, or address follow the same 12-hour rule.
What happens after 12 hours?
After 12 hours we can no longer cancel the order. You may still refuse delivery, or follow our Refund & Return Policy once the package arrives.
Payments & pricing
What payment methods do you accept?
Checkout is handled securely by PayPal — Visa, Mastercard, American Express, Discover, PayPal balance, Apple Pay / Google Pay (where supported).
When am I charged, and what appears on my statement?
You are charged in full at the time you place the order, and the charge appears as Stitchmark.
Is payment secure?
Yes. Payments are handled by PCI-compliant providers through PayPal, your connection is encrypted with TLS (HTTPS) end-to-end, and we never store your full card details.
Does the price include shipping, taxes, or duties?
All taxes are already worked into every order by us — the listed price is the price you pay for the product. The flat shipping fee for your destination is added into the same total, shown in full before you confirm. Import duties charged by the destination country remain the customer’s responsibility. See our Pricing Policy.
What happens if my payment fails?
The order is not placed and no charge is finalised. You can try a different payment method or contact your bank — pending authorisations are typically released within 3–7 business days.
Support
How can I contact customer service?
Email [email protected] (received 24/7, replies within 24 business hours) or call +84 961 068 507. Support hours: Monday–Friday, 07:00 – 17:00 (GMT+7).
What if my problem is not resolved?
Our Complaint & Dispute Resolution policy sets out the formal process: acknowledgement within 24 business hours, verification within 02 business days, and a proposed resolution normally within 5–7 business days — plus escalation options if we cannot agree.
How to reach us
Stitchmark is operated by TGA VN, a registered household business in Vietnam. Registered address: Thai Hung, Chan Hung, Hai Phong, 05230, Vietnam. Business hours: Monday–Friday, 07:00 – 17:00 (GMT+7).
Email:[email protected] — received 24/7, answered within 24 business hours